Solution Workers need a working environment that promotes networking and information exchange. In addition to supporting their daily operations, they require an office landscape that feeds the creativity needed to achieve innovation.
Bene’s recent research project in collaboration with The Royal College of Art, London, was based on the working activities of the Solution Workers. It determined four key typologies: the Anchor, the Connector, the Gatherer and the Navigator. Each have different office usertraits, showing contrasts primarily in the areas of mobility and »spheres of influence« both in and outside the office.
Anchors prefer a fixed workplace in the office. Spending almost the entire day at their workplace, the Anchor user needs a solution custom-made to their needs that incorporate a high level of comfort. The design, acoustics and ergonomics have to be right.
Connectors are the in-house wanderers: their spatial needs are flexible, using all zones and areas within the office. Connectors work at their desks for about half of their working day. The other half is spent in meetings throughout the office environment. They manage the flow of information, gathering and distributing it as required.
Gatherers also spend their time outside the office building. Their workdays are defined by meeting clients and colleagues, however when they are in the office, Gatherers need a place to concentrate, as well as areas for communication and interaction.
Navigators are constantly out and about and rarely in the office. They work in hotels, cafés or at home. However, when they return to the office they need to feel welcome. The Navigator considers flexible space utilisation and the open choice of work environments, both important and inspiring.